Effective Date: June 2, 2026

This Privacy Policy explains how Insightia (“Insightia,” “we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you visit our website, use our platform, start a free trial, purchase a subscription, complete quizzes or immersive video tests, interact with our content, or contact us.

Insightia is operated by Yuri Astakhov, Individual Entrepreneur registered in Georgia.

By using Insightia, you agree to the practices described in this Privacy Policy.

1. What Insightia Is

Insightia is an educational subscription platform for adults, parents, and caregivers. Our core product is immersive video tests that help parents reflect on parenting situations, child behaviour, emotional regulation, attachment, boundaries, and family dynamics.

Insightia is not intended for children to use directly.

2. Information We Collect

Account and Contact Information

This may include:

• name;
• email address;
• account login details;
• subscription status;
• communication preferences;
• support requests.

Payment and Billing Information

Payments are processed by Paddle, our payment provider and Merchant of Record. We may receive limited payment-related information from Paddle, such as:

• payment status;
• subscription plan;
• billing period;
• transaction ID;
• country or tax region;
• refund or cancellation status;
• customer email and purchase details.

We do not directly store full card numbers or full payment credentials.

Quiz, Test, and Reflection Information

This may include:

• answers and choices;
• parenting preferences;
• behavioural observations;
• emotional responses;
• reflection notes;
• progress through tests or lessons;
• result categories;
• engagement with specific content.

Child-Related Information Provided by Adults

Parents or caregivers may provide information about children as part of quizzes, tests, forms, or reflections. This may include:

• child age or age range;
• behaviour patterns;
• family situations;
• parent-child interaction details;
• emotional or developmental context;
• parenting challenges.

We do not knowingly collect information directly from children. Any child-related information is provided by an adult user.

You should avoid submitting unnecessary sensitive information about a child, including medical records, diagnoses, school records, or highly identifying details unless necessary for your own use of the Service.

Usage, Device, and Analytics Data

We may automatically collect:

• IP address;
• device type;
• browser type;
• operating system;
• pages viewed;
• clicks;
• session activity;
• time spent on pages;
• referral source;
• approximate location;
• cookies and tracking identifiers;
• conversion events;
• technical logs.

Email Marketing Data

If you receive emails from us, we may collect:

• email opens;
• clicks;
• unsubscribe status;
• delivery status;
• engagement with email content.

Affiliate and Referral Data

If you arrive through an affiliate link, referral link, partner campaign, coupon code, or creator promotion, we may collect:

• affiliate ID;
• referral source;
• coupon code;
• campaign data;
• conversion event;
• purchase attribution;
• commission-related information.

Support and Communication Data

If you contact us, we may collect:

• your message;
• your email address;
• any files or screenshots you send;
• support history;
• issue resolution notes.

3. How We Use Information

We use information to:

• provide access to Insightia;
• operate free trials and subscriptions;
• personalize your experience;
• show relevant test results, content, offers, or recommendations;
• improve immersive video tests and educational materials;
• analyze product usage;
• understand which content is helpful;
• provide customer support;
• process cancellations and account requests;
• send transactional emails;
• send educational or marketing emails;
• manage affiliate and referral tracking;
• measure advertising performance;
• prevent misuse, fraud, and unauthorized access;
• comply with legal obligations;
• develop future product features.

4. Future Personalization and AI Features

Insightia does not currently provide AI-personalized advice as a core feature.

In the future, we may introduce AI-assisted, personalized, or automated features to improve content recommendations, quiz results, learning paths, or educational insights. If we do so, we may update this Privacy Policy and provide additional notices where appropriate.

5. Legal Bases for Processing

Depending on where you live, we may rely on different legal bases to process your information, including:

• your consent;
• performance of a contract;
• legitimate interests;
• compliance with legal obligations;
• protecting rights, safety, and security.

Our legitimate interests may include improving the Service, personalizing educational content, preventing fraud, measuring marketing, managing affiliates, and communicating with users.

6. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

• keep the website working;
• remember preferences;
• analyze traffic;
• measure conversions;
• improve advertising;
• support affiliate tracking;
• personalize offers and content;
• understand how users interact with Insightia.

We may use tools such as Google Analytics, Meta Pixel, Kajabi analytics, Paddle tools, Fillout, Genially, Zapier, Make, and other analytics or marketing platforms.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

7. Third-Party Service Providers

We may share information with trusted third-party service providers that help us operate the Service, including:

• website and course hosting platforms, such as Kajabi;
• payment providers, such as Paddle;
• interactive content tools, such as Genially;
• form and quiz tools, such as Fillout;
• analytics providers, such as Google Analytics;
• advertising platforms, such as Meta;
• automation tools, such as Zapier or Make;
• email and communication tools;
• affiliate tracking tools;
• customer support tools.

These providers process information according to their own terms, privacy policies, and data processing agreements where applicable.

8. Paddle and Payments

Paddle acts as our payment provider and Merchant of Record for transactions.

When you start a trial, purchase a subscription, update billing details, cancel, request a receipt, or request a refund, you may interact directly with Paddle. Paddle may collect and process payment, tax, billing, transaction, fraud prevention, and compliance information according to its own privacy policy and buyer terms.

9. Kajabi and Product Access

Insightia may use Kajabi to host parts of the website, product library, lessons, user accounts, email communications, affiliate tracking, and member access.

Kajabi may process information related to your account, course progress, email engagement, purchases, and platform activity.

10. Marketing Communications

If you sign up, start a trial, purchase, download materials, or otherwise give us your email, we may send educational, promotional, product, and onboarding emails.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email. We may still send service-related messages, such as account, billing, trial, security, or support emails.

11. Affiliate and Partner Tracking

We may work with affiliates, influencers, creators, partners, and referral partners.

If you click an affiliate link or use a referral code, we may process information needed to attribute your purchase or activity to that partner. This may include your purchase status, subscription status, referral source, coupon code, and commission-related data.

12. Children’s Privacy

Insightia is not directed to children and is intended only for adults aged 18 or older.

We do not knowingly collect personal information directly from children. If we learn that a child has submitted personal information directly to us without appropriate adult involvement, we will take reasonable steps to delete it.

Parents and caregivers may provide child-related information as part of their own use of the Service. This information is used to provide, personalize, and improve the adult user’s experience.

13. Sensitive Information

Some parenting reflections may involve emotional, family, behavioural, or child-related topics.

Please do not submit unnecessary sensitive information, such as medical records, clinical diagnoses, legal case details, school records, government IDs, or highly identifying information about a child.

Insightia is not a medical, psychological, or therapeutic service.

14. International Users

Insightia may be accessed by users in the United States, United Kingdom, Canada, Australia, and other English-speaking or international markets.

Your information may be processed in countries other than where you live, including where our service providers operate. Data protection laws in those countries may differ from those in your location.

15. Data Retention

We keep personal information for as long as needed to:

• provide the Service;
• maintain your account;
• manage subscriptions;
• comply with legal, accounting, tax, and reporting obligations;
• resolve disputes;
• enforce agreements;
• improve the product;
• maintain security.

We may retain anonymized or aggregated information that no longer identifies you.

16. Your Rights and Choices

Depending on your location, you may have rights to:

• access your personal information;
• correct inaccurate information;
• delete information;
• object to certain processing;
• restrict processing;
• withdraw consent;
• request portability;
• opt out of marketing emails;
• control cookies and tracking.

To make a privacy request, contact us at [email protected].

We may need to verify your identity before responding.

17. Data Security

We use reasonable technical and organizational measures to protect personal information.

However, no online service is completely secure. You are responsible for keeping your account credentials confidential and using secure devices and networks.

18. Do Not Sell or Share

We do not sell personal information in the traditional sense.

We may use advertising and analytics tools that involve cookies, pixels, or similar technologies. Depending on your location, this may be considered “sharing” or targeted advertising under certain privacy laws. You may control cookies through your browser or any cookie tools we provide.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.

If changes are material, we may notify you by email or through the Service.

20. Contact

For privacy questions or requests, contact:

Insightia
Yuri Astakhov, Individual Entrepreneur registered in Georgia
Email: [email protected]
Website: getinsightia.com

For general support, contact: [email protected]